Troubleshooting
Common Issues & Solutions
Learn how to troubleshoot common issues with Cody, including errors, performance problems, and configuration tips.
Common Issues
If you encounter errors or bugs while using Cody, try applying these troubleshooting methods to understand and resolve the issue. If the problem persists, you can report Cody bugs using the issue tracker, the Support Forum, or by asking in the Discord server.
VS Code Extension
- Cody is not responding in chat: Ensure you have the latest version of the Cody VS Code extension. Check the VS Code error console for relevant messages.
- Access Cody logs: Enable verbose mode in Cody settings and view logs in the Outputs view.
- Sign-in fails on restart: Troubleshoot keychain authentication issues using the official VS Code documentation.
- No context files included: Enable
cody.debug.verboseand check the logs for context-related messages.
JetBrains IntelliJ Extension
- Access Cody logs: Enable debug mode in Cody settings and view logs in the Output panel.
- High CPU usage: Disable and re-enable the Cody plugin to resolve high CPU utilization.
General Tips
- Rate limits: Cody Free users have a limit of 200 chat invocations per month. Pro and Enterprise users have unlimited access under Fair Usage.
- 429 errors: This indicates rate limiting. Contact support if you're on a Pro plan and experiencing this issue.
- Error exceeding localStorage quota: Clear your chat history or browser data to resolve storage issues.